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Can't open Neocdoex Manager


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#1 valdaeve

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Posted 21 August 2013 - 12:14 PM

It says this: See the logfile 'C:\Program Files\Neocodex\Manager\pre_loader.exe.log' for details

 

So I got there, and it says:

 

Traceback (most recent call last):
  File "pre_loader.py", line 54, in <module>
  File "urllib2.pyc", line 126, in urlopen
  File "urllib2.pyc", line 400, in open
  File "urllib2.pyc", line 513, in http_response
  File "urllib2.pyc", line 438, in error
  File "urllib2.pyc", line 372, in _call_chain
  File "urllib2.pyc", line 521, in http_error_default
urllib2.HTTPError: HTTP Error 500: Internal Server Error

 

(repeated multiple times)

 

It was working earlier, then it started doing this when I opened it. I uninstalled and reinstalled, restarted my computer, I am running as admin. I don't know what to do. Hopefully someone can help me it getting this working again.



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    #2 Liesa

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    Posted 21 August 2013 - 12:15 PM

    It's down. 



    #3 valdaeve

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    Posted 21 August 2013 - 12:18 PM

    It's down. 

    Simple as that? So I just have to wait it out? How long do you think it will take?



    #4 Futurama

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    Posted 21 August 2013 - 12:19 PM

    Simple as that? So I just have to wait it out? How long do you think it will take?

     

     

     

    "Pyro699

    Programs are down for a moment. Will be back up later tonight. Adv Members will be credited an extra day."



    #5 Salamanda

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    Posted 21 August 2013 - 12:20 PM

    Should have just checked those status updates there, overkill



    #6 Pyro699

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    Posted 21 August 2013 - 12:43 PM

    I was wondering how long it would take before a post was made :p

    You also dont need to be a programmer to see the issue:
    urllib2.HTTPError: HTTP Error 500: Internal Server Error

    Should be up later tonight.

    #7 Romy

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    Posted 21 August 2013 - 12:56 PM

    Is it that hard to miss them (updates)?
    I mean....they're RIGHT there.
    :mellow:



    #8 faland

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    Posted 21 August 2013 - 01:38 PM

    I assume we are unable to download it because it is down as well? I am trying to download it on my laptop and it keeps giving me:

    Sorry, we couldn't find that!

     

    [#404]

    Sorry, we could not locate the page you are requesting to view. Please click here to return to the community index


    NVM, already had the program on my computer ready to be re-installed.



    #9 Waser Lave

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    Posted 21 August 2013 - 01:44 PM

    I assume we are unable to download it because it is down as well? I am trying to download it on my laptop and it keeps giving me:

    Sorry, we couldn't find that!

     

    [#404]

    Sorry, we could not locate the page you are requesting to view. Please click here to return to the community index


    NVM, already had the program on my computer ready to be re-installed.

     

    Regarding that, you should download the Program Manager via the top bar on the forum, it's under Neopets > Download Program Manager.



    #10 joshy9096

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    • 160 posts

    Posted 21 August 2013 - 02:17 PM

    this explains allot :p


    Edited by joshy9096, 21 August 2013 - 02:18 PM.


    #11 infernox

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    Posted 21 August 2013 - 03:19 PM

    Okay, no wonder it kept quitting on me. Thanks for the answers



    #12 Bkevin101

    Bkevin101
    • 24 posts

    Posted 21 August 2013 - 03:31 PM

    I ahve been wondering why it stopped working today. Thanks for the info!



    #13 Claudem

    Claudem
    • 19 posts

    Posted 21 August 2013 - 03:37 PM

    Ah, I received a scare when it stopped working, but it's a relief to know that it's not just me! Thank you



    #14 debora123

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    Posted 21 August 2013 - 03:53 PM

    Thx for answers  :rolleyes:



    #15 faland

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    Posted 21 August 2013 - 04:16 PM

    Best relief ever is when you think something isn't working just for you and you realize.. it isn't working for anyone :p



    #16 NapisaurusRex

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    Posted 21 August 2013 - 04:17 PM

    Is it that hard to miss them (updates)?
    I mean....they're RIGHT there.
    :mellow:

    I think some people hide them.

    #17 Romy

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    Posted 21 August 2013 - 04:34 PM

    I think some people hide them.

    Psh.
    Losers.



    #18 faland

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    Posted 21 August 2013 - 05:01 PM

    It's up and running now!



    #19 HaydenShearer

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    Posted 24 August 2013 - 07:28 PM

    I'v had this problem but I just restart my laptop and it works again.




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