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Cannot purchase the Advanced Membership...

membership advanced payment

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5 replies to this topic

#1 Slate

Slate
  • 6 posts

Posted 16 December 2014 - 01:37 PM

I paid for a month, then I renewed for another month... Well, now I'm hooked on the auto buyer... I want to buy a year's membership because it'll save me money in the long run... But when I try it tells me I cannot purchase it because I've already purchased a membership and when I click it there's no way I can change it from the month to the year... Can anyone help please?



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    #2 Waser Lave

    Waser Lave
    • 25516 posts

    Posted 16 December 2014 - 01:46 PM

    Try again now, I've deleted your old subscription.



    #3 Slate

    Slate
    • 6 posts

    Posted 17 December 2014 - 11:35 AM

    Awesome! Thank you! I'll do it when I get home! Really wish there was an iPad autobuyer app! That would make my life so much easier!!!

    #4 Slate

    Slate
    • 6 posts

    Posted 20 December 2014 - 09:46 PM

    So now, I can add the subscription to my cart - However, it will not add the twelve month membership to the cart even though I select it. When I click checkout it shows the monthly subscription. Any ideas?

    #5 Waser Lave

    Waser Lave
    • 25516 posts

    Posted 21 December 2014 - 04:58 AM

    I've added a 12 month subscription invoice for you, can you try it and see if that works?



    #6 Slate

    Slate
    • 6 posts

    Posted 22 December 2014 - 04:12 PM

    Awesome! It's worked! I'm going to re-download the AB now! Thanks so much for all your help!!!



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